Terms of Use

Last updated: November 2026

By using DescribeVid you agree to these terms. They are written to be read — please do.

The service

  • DescribeVid processes videos you upload to create closed captions and versions with spoken audio description. Results are generated automatically by AI and may contain mistakes. You are responsible for reviewing captions and descriptions before publishing them, especially where accuracy is required for accessibility compliance.

Your account

  • You must provide a valid email address and a name or company name when you sign up.
  • You are responsible for everything that happens under your account. Keep your sign-in details safe.

Your videos

  • You keep all rights to the videos you upload. You give us permission to store and process them only so we can provide the service to you.
  • You must only upload videos you own or have permission to use. Do not upload anything unlawful, harmful or that violates someone else's rights.
  • We may remove content or suspend accounts that break these rules.

Points and payment

  • Processing costs 1 point per minute of video, rounded up, with a minimum of 1 point per video.
  • Watching videos through our embedded player costs 1 point per 100 minutes played. Downloading your finished videos is free, and hosting them yourself costs no points.
  • If processing fails, the points for that video are returned to your account.
  • New accounts receive free starting points. Purchased points are not refundable except where the law requires it.

Acceptable use

  • Do not misuse the service: no attempting to break in, no uploading malware, no scraping, and no reselling access without our written agreement.
  • Embed codes are for your own websites. Sharing an embed code publicly means anyone with it can watch the videos it includes.

Availability and liability

  • We aim to keep DescribeVid available and reliable, but the service is provided "as is" without guarantees of uninterrupted operation.
  • To the extent the law allows, we are not liable for indirect losses (such as lost profits or lost data) arising from your use of the service. Our total liability is limited to the amount you paid us in the 12 months before the claim.
  • Nothing in these terms limits liability that cannot be limited by law.

Changes

  • We may update these terms from time to time. If we make a significant change, we will note it on this page. Continuing to use the service after a change means you accept the updated terms.

Contact

  • Questions about these terms: support@describevid.app.